{"id":6412,"date":"2026-07-27T10:31:41","date_gmt":"2026-07-27T08:31:41","guid":{"rendered":"https:\/\/veronicatoursbarcelona.com\/?page_id=6412"},"modified":"2026-09-09T10:23:18","modified_gmt":"2026-09-09T08:23:18","slug":"terminos-y-condiciones","status":"publish","type":"page","link":"https:\/\/veronicatoursbarcelona.com\/es\/terminos-y-condiciones\/","title":{"rendered":"T\u00e9rminos y condiciones"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"6412\" class=\"elementor elementor-6412 elementor-4705\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e9b4412 e-flex e-con-boxed e-con e-parent\" data-id=\"e9b4412\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3edab25 elementor-widget elementor-widget-heading\" data-id=\"3edab25\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">T\u00e9rminos y condiciones<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cf9d9ae elementor-widget elementor-widget-text-editor\" data-id=\"cf9d9ae\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h3><b>Asunto<\/b><\/h3>\n<span style=\"font-weight: 400;\">Estas Condiciones Generales rigen el uso del sitio web<\/span> <span style=\"font-weight: 400;\">www.veronicatoursbarcelona.com y la contrataci\u00f3n de servicios de gu\u00eda tur\u00edstica, tours culturales privados y consultor\u00eda ofrecidos por Veronica Tours Barcelona.<\/span>\n<h3><b>Propietario<\/b><\/h3>\n<ul><li style=\"font-weight: 400;\" aria-level=\"1\"><b>Propietario:<\/b><span style=\"font-weight: 400;\"> Veronica Vergani, gu\u00eda tur\u00edstica oficial<\/span><\/li>\n<li style=\"font-weight: 400;\" <li style=\"font-weight: 400;\"> NIF\/DNI:<\/b><span style=\"font-weight: 400;\"> Disponible previa solicitud leg\u00edtima<\/span><\/li>\n\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b> Direcci\u00f3n:<\/b><span style=\"font-weight: 400;\"> Disponible previa solicitud leg\u00edtima<\/span><\/li>\n\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Correo electr\u00f3nico:<\/b><span style=\"font-weight: 400;\"> info@veronicatoursbarcelona.com<\/span><\/li>\n\n<li style=\"font-weight: 400;\" <li><b>Tel\u00e9fono:<\/b><span style=\"font-weight: 400;\"> +34 677 189 745<\/span><\/li>\n<\/ul>\n<h3><b>Servicios ofrecidos<\/b><\/h3>\n<span style=\"font-weight: 400;\">Veronica Tours Barcelona ofrece recorridos culturales privados a pie por Barcelona y Catalu\u00f1a (con ch\u00f3fer o transporte p\u00fablico), as\u00ed como servicios de asesoramiento tur\u00edstico personalizado por tel\u00e9fono o videollamada.<\/span>\n<h3><b>Reservas y precios<\/b><\/h3>\n<span style=\"font-weight: 400;\">Los precios que aparecen en la web para cada tour parten de (desde) y pueden variar seg\u00fan la duraci\u00f3n, el n\u00famero de participantes, las peticiones personalizadas y las entradas a monumentos o espect\u00e1culos incluidos en el precio. Las entradas a monumentos, museos o atracciones siempre est\u00e1n excluidas, salvo que se indique expresamente por escrito en la confirmaci\u00f3n de la reserva.<\/b><\/ul> Los precios finales se confirmar\u00e1n por correo electr\u00f3nico antes de confirmar la reserva.\n\n<h3><b>M\u00e9todos de pago<\/b><\/h3>\n<span style=\"font-weight: 400;\">Los m\u00e9todos de pago aceptados se indicar\u00e1n al confirmar la reserva (transferencia bancaria; otros m\u00e9todos se acordar\u00e1n).<\/span>\n\n<b>Cancelaciones y reembolsos<\/b><span style=\"font-weight: 400;\">\u00a0<\/span>\n\n<span style=\"font-weight: 400;\">Las condiciones relativas a las cancelaciones del servicio, las penalizaciones y los reembolsos se rigen \u00edntegramente por nuestra [Pol\u00edtica de cancelaci\u00f3n], que puede consultarse en la secci\u00f3n correspondiente del sitio web. El cliente declara haber le\u00eddo y aceptado estas condiciones al realizar la reserva y el pago del servicio.<\/b><\/h3> <h3><b>Obligaciones del cliente<\/b><\/h3>\n<span style=\"font-weight: 400;\">El cliente se compromete a proporcionar informaci\u00f3n precisa al realizar la reserva, a llegar puntualmente al punto de encuentro acordado y a comunicar de inmediato cualquier necesidad especial (alergias, movilidad reducida, etc.).<\/span>\n\n<span style=\"font-weight: 400;\">In caso di ritardo del cliente, la guida attender\u00e0 un massimo di 30 minuti. Il tempo di attesa verr\u00e0 computato all&#8217;interno della durata totale del tour, che terminer\u00e0 comunque all&#8217;orario inizialmente concordato, senza diritto a riduzioni di prezzo o rimborsi.\u00a0<\/span>\n<h3><b>Responsabilit\u00e0<\/b><\/h3>\n<span style=\"font-weight: 400;\">Veronica Tours Barcelona non \u00e8 responsabile per l&#8217;accesso a monumenti, musei o spettacoli gestiti da terzi (orari, chiusure straordinarie, disponibilit\u00e0 biglietti), n\u00e9 per ritardi o disservizi imputabili a terze parti (trasporti, autisti NCC, sale spettacolo).<\/span>\n<h3><b>Propriet\u00e0 intellettuale<\/b><\/h3>\n<span style=\"font-weight: 400;\">Tutti i contenuti del Sito (testi, immagini, logo, itinerari) sono di propriet\u00e0 di Veronica Tours Barcelona o concessi in licenza, e non possono essere riprodotti senza autorizzazione scritta.<\/span>\n<h3><b>Reclami<\/b><\/h3>\n<span style=\"font-weight: 400;\">Per qualsiasi reclamo o controversia, il cliente pu\u00f2 scrivere a info@veronicatoursbarcelona.com. In quanto consumatore, ha inoltre a disposizione la piattaforma europea di risoluzione delle controversie online (ODR):<\/span><a href=\"https:\/\/ec.europa.eu\/consumers\/odr\"> <span style=\"font-weight: 400;\">https:\/\/ec.europa.eu\/consumers\/odr<\/span><\/a>\n<h3><b>Legge applicabile e foro competente<\/b><\/h3>\n<span style=\"font-weight: 400;\">Le presenti condizioni si regolano dalla legge spagnola. Per qualsiasi controversia, le parti si sottopongono ai giudici e tribunali del domicilio del consumatore, ai sensi della normativa spagnola a tutela dei consumatori.<\/span>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>T\u00e9rminos y condiciones Asunto Estas Condiciones Generales rigen el uso del sitio web www.veronicatoursbarcelona.com y la contrataci\u00f3n de servicios de gu\u00eda tur\u00edstica, tours culturales privados y consultor\u00eda ofrecidos por Veronica Tours Barcelona. Propietario Propietario: Veronica Vergani, gu\u00eda tur\u00edstica oficial<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-6412","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.7 (Yoast SEO v28.4) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>T\u00e9rminos y condiciones | Veronica Tours Barcelona<\/title>\n<meta name=\"robots\" content=\"noindex, follow\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"T\u00e9rminos y condiciones\" \/>\n<meta property=\"og:description\" content=\"T\u00e9rminos y condiciones Asunto Estas Condiciones Generales rigen el uso del sitio web www.veronicatoursbarcelona.com y la contrataci\u00f3n de servicios de gu\u00eda tur\u00edstica, tours culturales privados y consultor\u00eda ofrecidos por Veronica Tours Barcelona. 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